Language will no longer be a barrier for new migrants, refugees and for those who have hearing and speech impairments trying to access services from the Hastings District Council.
The council's community services committee this week agreed to adopt two services, Language Line and New Zealand Relay to help remedy communication problems.
New Zealand Relay is telecommunications for people who are deaf, hearing-impaired, deaf-blind or speech-impaired. It is a free service which turns voice messages into text, via a textphone and also turns the return text messages into voice messages.
The two services were outlined in a report by the council's community development planner, Jennifer Leaf and while they were approved, it could be early next year before people could access the new services. read more
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